Shipping & delivery

From our hands to yours.

Clear costs, realistic timing and tracking after dispatch—so you know what happens from checkout to delivery.

The delivery path

Three clear stages.

The published processing and standard international delivery estimates are shown separately below.

Cost at checkout

Standard shipping is free on orders over $39 worldwide. Orders under $39 have a flat shipping fee shown at checkout.

Order processing

Orders are typically processed within 1–3 business days.

International delivery

Standard international shipping is estimated at 7–15 business days. Your tracking number is emailed once the order ships.

Know before it arrives

Tracking, customs and delays.

Peak seasons and customs processing in your country may extend the estimated delivery time.

Tracking

Watch your inbox.

Every order includes a tracking number sent by email once the order has shipped.

Customs

Local charges may apply.

Depending on your country, customs duties or import taxes may apply. These charges are the buyer’s responsibility.

Timing

Some delays happen.

Peak seasons and customs processing in the destination country can extend delivery beyond the estimate.

When to contact us

Your package has not arrived.

The published policy identifies when to contact customer care about a package that has not arrived.

Wait until the published investigation point.

If the package has not arrived within 20 business days of the estimated delivery date, email us and we will investigate. Other delivery questions can also be sent to customer care.

Email shipping support

Quick answers

Shipping FAQ.

These answers reflect the currently published ZenKlik shipping terms.

How much does shipping cost?

Standard shipping is free on orders over $39 worldwide. Orders under $39 have a flat shipping fee shown at checkout.

How long does order processing take?

Orders are typically processed within 1–3 business days.

When will my order arrive?

Standard international shipping is estimated at 7–15 business days. Peak seasons and customs processing may cause delays.

Will I receive tracking?

Yes. Every order includes a tracking number sent by email once the order has shipped.

Who pays customs duties or import taxes?

Depending on your country, duties or import taxes may apply. These charges are the buyer’s responsibility.

When should I contact ZenKlik about a missing package?

If the package has not arrived within 20 business days of the estimated delivery date, email support@zenklik.store so we can investigate.

Still unsure about your delivery?

Email customer care, or open the Contact page for another support request.

Shipping information last updated July 20, 2026.